Tech Glossary
What is Knowledge Management?
Knowledge Management is a process that deals with creating, sharing, using and managing knowledge within an organization. Through effective knowledge management, companies can increase their competitiveness by utilizing the collective knowledge and experience of their employees. There are various methods and tools that can be used to facilitate knowledge management. A common tool is knowledge databases where information and documents can be organized and shared between users. Other methods include mentoring programs, training courses and workshops to promote knowledge exchange and learning within the organization. It is important to have a clear strategy for knowledge management to ensure that the knowledge becomes useful and accessible to everyone who needs it. By investing in knowledge management, companies can increase their innovation capacity and efficiency while reducing the risk of knowledge loss when employees leave the organization. As with all areas of business operations, it is important to continuously evaluate and update your knowledge management approach to ensure that it continues to be relevant and effective for the organization's needs.