Tech Glossary
What is Food Service?
Food Service is an industry that provides food and beverage services to customers. This may include restaurants, cafes, food delivery companies, catering services and school canteens. The Food Service industry is an important complement to the food industry and plays a central role in society. Within the Food Service industry there are many different services and activities. These can be restaurants that serve food and drinks on site, food delivery companies that deliver food directly to the customer's door, catering services that are responsible for providing food for events and school canteens that offer meals to students and staff at schools. Just like in other industries, there is competition within Food Service. Companies in the industry strive to offer high quality services, good food and good customer service to attract and retain customers. Many Food Service companies also use digital marketing strategies to be visible and reach out to potential customers. It is important that Food Service companies keep up to date with the latest trends and innovations in the industry. Offering new and exciting dishes, adapting to customers' needs and wishes and having an efficient operation are key factors for success in the Food Service