Product

company_1_2021-11-08-17-01-58_618949f6d3a7b.jpg

Enterprise infrastructure & Application

AI & Machine learning

Development opportunities

Partnership program

Prefer not to travel in work

Non-regulated working hours

Free breakfast

Small teams

Work-life balance

Flexible working hours

Influence technology/architecture 

Pet-friendly workplace

Central office

Career development

Wellness allowance

Snacks and beverages

Freedom at work

More than 25 days of vacation

Wish to have customer contact

Stability

Occupational pension

Ok to work from home

Fixed salary

Wish to work abroad

Healthcare insurance

Updated tech stack

Shower

Competitive salary

Choose own equipment

Dedicated development time

Only inhouse work

Own responsibility

Bonus program

20-49

Typescript

Google Cloud Platform

Linux

Angular

BigQuery

JavaScript

Web Applications

Firebase

Node.js

Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year

Waitwhile

<h2>The opportunity ✨</h2>Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Tribeca Film Festival and more.We are looking for a strong frontend focused Software Engineer to join our mission to eliminate waiting. Joining a small-but-growing team, you'll play a large role and have an impact on how we build an even more amazing product. You'll work collaboratively with our CTO and other members of the Waitwhile team to build out our web apps.As a platform frontend Software Engineer you would design and lay the foundation new features such as:<ul><li>State of the art queue management and appointment scheduling</li><li>Improve our UX and UI performance to make it best in class</li><li>Automation to help business streamline their customer journeys</li><li>Feedback and payments to help people save time while waiting</li><li>Analytics and business insights to reduce wait times and optimize flows</li></ul>We build our service using Angular with Typescript/Javascript, NodeJS, Firebase, Firestore, BigQuery and Linux on Google Cloud Platform. It would be a plus to have experience in these, but other common web languages (Python, go, Rust, Java, SQL) and general expertise in distributed systems and databases is highly valued.This position is based in Stockholm at our beautiful bright offices on Kungsgatan 32. We're a hybrid remote company and prefer that you work from the office at least 2 days per week as we believe the best product gets built together, live. Please note that you must be resident in Sweden and have a Swedish work permit to apply for this role.<h2>What you'll be doing 🚀</h2><ul><li>You'll brainstorm with Product Managers, Designers and Backend Engineers on our team to conceptualize and build new features for our growing user base.</li><li>You’ll produce high-quality results by contributing heavily to team projects that have a significant impact on the business. </li><li>You'll assist our skilled support team and operations team in triaging and resolving production issues. </li><li>You’ll improve engineering standards, tooling, and processes.</li></ul><h2>What skills you need 📖</h2><ul><li>You’ve been building web applications professionally for 5+ years and have experience of modern Angular and RxJS in particular. </li><li>You’ve excellent proficiency in Javascript/Typescript and a solid understanding of semantic HTML and CSS. </li><li>A solid understanding in core web and browser concepts (eg. how the browser parses and constructs a web page). </li><li>Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems. </li><li>You can contribute to technical architecture discussions and help drive technical decisions within your team. </li><li>You write understandable, testable code with an eye towards maintainability. You’ve experience in writing automated tests. </li><li>You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you. </li><li>You possess strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval. </li><li>You can demonstrate excellent spoken and written English. </li><li>You have completed a bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.</li></ul><h2>Bonus skills &amp; attributes 🙌</h2><ul><li>You're experienced with NX mono repos</li><li>You're experienced with Google Cloud Platform</li><li>You've worked at a Startup or built a SaaS platform</li></ul><h2>Benefits ❤️</h2>We're small but really want everyone on the team to thrive with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)<ul><li>Competitive salary and equity in a fast-growing start-up</li><li>Regular compensation reviews - we reward great work!</li><li>Great vacation policy and flexible holidays so you can take time off when you need it</li><li>Work remotely with great equipment. We help you level up your home office with awesome hardware and gear.</li><li>Health plans and 401(k) savings to make sure you thrive! (United States &amp; Sweden only right now)</li></ul>Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Frontend Engineer

Stockholm

Fullstack

Frontend

Javascript developer

Javascript

Cloud Firestore

React.js

Vue.js

Test Automation

SaaS

Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Tribeca Film Festival and more.We are looking for a Solutions Engineer in Europe to join our mission to eliminate waiting and improve customer journeys. Here's what you can expect:<ul><li>This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Solutions Engineers partner with our customers to tackle the challenging technical issues they face in innovative ways. In this role, you will be directly responsible for helping people integrate Waitwhile into their workflows, innovate new creative solutions and and serve as the bridge between our customers and our product teams in Europe.</li><li>This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. We want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged to bring ideas and feedback to the table on how things could be better for both our customers and team.</li><li>This position is based in Stockholm at our beautiful bright offices on Kungsgatan 32. We're an in-person company and prefer that you work from the office at least 2 days per week as we believe the best product gets built together, live.</li></ul>What you’ll be doing 🚀<ul><li>Brainstorm with Product Managers, Designers, Engineers, Sales and Support members to conceptualize customer solutions and implement Waitwhile in the most optimal way.</li><li>Debug complex issues with an understanding of both our own codebase and the many technologies employed by our customers</li><li>Solve technical problems for customers on a daily basis via chat, email, video calls or live in-person.</li><li>Build tools that will help increase the efficiency and effectiveness of the Support and Success team</li><li>Influence the direction of the Waitwhile product through daily communication with our customers and consistent collaboration with our product teams</li><li>Create and update technical documentation based on customer interactions and best practices</li><li>Continually research and learn the current and future best practices of using Waitwhile - and stretch our platform to its full potential to support advanced use-cases.</li><li>Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner</li><li>Partner with our customers for API integrations and make improvements to our Developer Hub (<a target="_blank" href="http://developers.waitwhile.com">developers.waitwhile.com</a>) with new guides and tutorials</li></ul>What skills you need 📖<ul><li>Solid basic knowledge of programming. You don’t have to be an expert in one of the languages we use (JavaScript, Angular, React) but you should be proficient and have an active interest in learning them</li><li>Computer Science degree or 4+ years in an Enterprise Sales Engineering role (or similar) in a SaaS environment.</li><li>Understanding of web technologies and concepts (HTML, CSS, JavaScript, APIs, etc.)</li><li>Solid understanding of APIs and how they can be used for advanced customer workflows and custom integrations</li><li>Confidence in contributing to technical architecture discussions and driving technical decisions</li><li>Communication - comfortably explaining complex technical concepts to designers, support, and other engineers</li><li>Love for talking to and helping customers to solve their problems and make them successful on the Waitwhile platform</li></ul>Bonus skills &amp; attributes 🙌<ul><li>You've worked at a Startup or built a SaaS platform</li><li>Experience using a support/ticket platform like Intercom or Zendesk</li></ul>

Solutions Engineer

Integration

Computer Science

Solution Implementation

APIs

Programming

Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Tribeca Film Festival and more.We're looking for an outstanding VP of Engineering who will support Waitwhile's mission by building a world class engineering culture and team, shaping our technology &amp; product roadmap, and championing our vision for building the best platform for our users. You'll report to our CEO and work collaboratively with our CTO and other members of the Waitwhile team to build innovative tech. We put empathy at the heart of our interactions because we believe that this trait is the most important one for effective teams. We believe in transparency and we practice what we preach. As the VP of Engineering, you will play a key role in setting the long-term direction of Waitwhile's global engineering strategy that you will help build, develop, and execute. This position is based in Stockholm at our beautiful bright offices on Kungsgatan 32. We're an in-person company and prefer that you work from the office at least 2 days per week as we believe the best product gets built together, live.What you’ll own 🚀<ul><li>The Waitwhile engineering team, consisting of 10+ geographically distributed software engineers. You will partner with product development, operations, design and UX, product marketing and analytics to heavily inform the Product roadmap with your technical perspective</li><li>Delivery execution excellence: the overarching delivery schedule and quality of product features we conceive, build and ship to delight our current customers and win new ones.</li><li>Reliability, uptime and operations: the fundamentals that ensure Waitwhile exceeds SLAs and is developed sustainably to continually optimize the ongoing cost of its support and maintenance.</li><li>Engineering talent management: the responsibility to set performance management standards that cultivate and groom personal growth within your organization.</li><li>Cross technology organizational relationships: the ability to cross boundaries and develop strong relationships with our pre and post sales team leaders and our customers.</li></ul>What kind of skills are we looking for in you 📖<ul><li>Several years experience in engineeering leadership.</li><li>Experience in high growth, dynamic, distributed teams.</li><li>Proven ability to set technical vision and build the technical product roadmap from launch to scale.</li><li>Outstanding written and verbal communication skills, diplomacy, and humility to lead and develop strong working relationships.</li><li>Very strong analytical and problem solving skills including requirements analysis and risk assessment.</li><li>Experience working with stakeholders to create hiring strategies to recruit and develop quality teams.</li><li>Knowledgeable about industry trends and best practices.</li><li>Ability to identify opportunities and challenges in the marketplace by constantly evaluating emerging and/or innovating technologies.</li><li>Bachelor's degree in Engineering, Computer Science or a closely related discipline is a big plus.</li></ul>

VP of Engineering

Technology Management

Software Architecture

IT Operations

Entrepreneur

Product Management

People Skills

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